coronavirus
UPDATES & RESOURCES

CHANGES TO OPERATIONS:

The library building is currently closed until further notice.

All in-person programs are suspended through  through Friday, July 31. Virtual events can be found on the library's Virtual Programs page. Rescheduled events will be posted on the library's event calendar.

All meeting reservations are canceled until further notice.

The library is now fine free through August 2. No late fines will be accrued from April 30 - August 2. Fees for lost and damaged materials will still be charged to patrons. 

Curbside Pickup is available to DGPL cardholders as of May 20. 

The library's book drops are open for returns.  If the book drop is full, the door will lock. Please do not stack any materials by the book drop or leave them at the doors of the library- any abandoned materials will not be considered returned, and patrons will be charged for the cost of the items. Items will be quarantined for seven days before processing, and will remain on patron accounts until they have been checked in.

Holds may only be placed on DGPL items beginning April 29. Any DGPL cardholders who requested a different pickup location for holds will need to pick them up at DGPL when they are available.

Due Dates:
-Items checked out before Curbside Pickup (May 18): June 3
-Items checked out in Curbside Pickup (May 18): 3 Weeks from checkout
-Anything Emporium Items: August 2
Please do not try to return Anything Empoirum items to the library until the building reopens

There are currently confirmed COVID-19 cases in the DuPage County and Downers Grove community.

The library is monitoring updates from the CDC and the DuPage County Health Department to determine the best practices for controlling the spread of infectious disease.

Check this site and the library's Facebook page for up-to-date information regarding the COVID-19 virus and what the library is doing.

Remote Services:

We are happy to assist you remotely. Email AskUs@dglibrary.org to get in touch with a librarian or use the Chat service at the bottom of the page Mon.-Fri.  9:00 a.m. - 7:00 p.m.

for the health & safety of our patrons & staff

May 28, 2020
Message from the Director, Julie Milavec: 

As Illinois moves into Phase 3 of the Restore Illinois plan, the Downers Grove Public Library is working on planning its next steps in its phased reopening. 

Starting June 1, the library’s Curbside Pickup service will be extended. Hours of operation are Monday through Friday,  9:00 a.m. - 1:00 p.m., and 3:00 - 7:00 p.m.. Since launching Curbside Pickup on May 20, the library has served approximately 100 cars a day, and processed through over 2,300 holds. We appreciate the community’s patience as we learn our new normal of service for physical materials, and get through our holds list as fast as possible with average wait times lasting about a week. Many staff members have shared how much joy it brings them to see patrons excited for their new materials!

Launching Curbside Pickup has been a huge step forward in the library’s phased reopening plan. Next, the management team will work hard on identifying ways the library can be open for limited hours and services to the public. This next step in the library’s phased reopening plan will take a lot of consideration, planning, and design. How the library approaches its next step will have a large impact on the community’s health. It is essential that we get it right, as we circulate thousands of materials to hundreds of families each week. 

Included in our planning discussions will be how we rearrange the physical space of the building to allow for social distancing, which services will be available to the community at the start of our building reopening, and how to continually clean and disinfect high-traffic areas. Of course, this is just the tip of the iceberg for what needs to be considered before we reopen the building to the public. We appreciate all of the community’s support and patience as we prepare this next step in our phased reopening. 

In the meantime, all of our virtual services and Curbside Pickup remain available and open for patrons to use. A great month of programming is ahead of us, including a book discussion, a virtual teen art show, Summer Reading Club, and more. Our newest database, Universal Class, offers over 700 classes and training for individuals on a wide range of topics, ranging from homeschooling and professional development to hobbies and crafts. If you’re missing our reference desk, the virtual chat hours have been extended, and are now available from 9:00 a.m. - 7:00 p.m., Monday through Friday. Our librarians would love to help you find what you need! 

I hope to update you soon with news on our next steps in our phased reopening plan. Thank you for your support of the library.

DGPL's Closure Press Release

Frequently asked questions